Member Services
OPB can help you in a number of ways
Our job is to make planning and managing your retirement planning as simple as possible.
e-services
You can do a lot online using OPB’s e-services. It’s fast, easy, and secure. It’s easy to update your beneficiaries, marital status, and other personal information, view your key pension documents, and securely upload documents to OPB.
Other services available to you include:
- Pension Estimator
- Buyback Calculator
- Retirement Planner
- Secure Document Upload
Login to e-services
(opens in a new tab)
Not signed up? Register for e-services(opens in a new tab).
Client Care Centre
Have a question? Looking for a status update? Our Client Care Centre is here to help you – on the phone, or by email. Client Care Associates are available Monday through Friday from 8:00 am to 5:00 pm EST.
Telephone: 416-364-5035 or 1-800-668-6203 Toll Free (Canada & U.S.A.)
Email: clientservice@opb.ca
Financial & Retirement Workshops
Preparing for retirement starts by having a good understanding of your financial circumstances and what things you to consider before you’re ready to retire. OPB offers different financial and retirement workshops to help you down the right path. These sessions will help strengthen your financial planning knowledge and understanding of how the PSPP fits into your overall financial plan. The workshops also provide an opportunity for you to participate in small group discussions with our advisors and other members in a similar life stage.
Find out more about our upcoming sessions.
Certified Financial Planners (CFP®)
Did you know that we have a team of CFPs on staff? Our Advisors are here to help you make informed decisions about your pension within your broader life and financial circumstances. Our CFPs provide unbiased advice when you need to make the important financial decisions in your life, and how to prepare you for a successful and secure retirement.
Book my 1-on-1, lets you request a one-on-one advisory meeting with a Client Service Advisor. To book a session, log into e-services(opens in a new tab) and click Book my 1-on-1.
Already have a 1-on-1 booked? Learn more about our CFPs and how they can help you.