Member Services
OPB can help you in a number of ways
Our job is to make planning and managing your retirement planning as simple as possible.
e-services
You can do a lot online using OPB’s e-services. It’s fast, easy, and secure. It’s simple to update your beneficiaries, marital status, and other personal information, view key pension documents, and securely upload documents to OPB.
Other services available to you include:
- Pension Estimator
- Buyback Calculator
- Retirement Planner
- Secure Document Upload
Login to e-services
(opens in a new tab)
Not signed up? Register for e-services(opens in a new tab).
Client Care Centre
Have a question? Looking for a status update? Our Client Care Centre is here to help – on the phone, or by email. Client Care Associates are available Monday through Friday from 8 a.m. to 5 p.m. EST.
Telephone: 416-364-5035 or 1-800-668-6203 Toll Free (Canada & U.S.A.)
Email: clientservice@opb.ca
Financial & Retirement Workshops
Preparing for retirement begins with having a good understanding of your financial circumstances and the key factors to consider before you’re ready to retire. OPB offers a variety financial and retirement workshops to guide you in the right direction. These sessions strengthen your financial planning knowledge and help you understand how the PSPP fits into your overall financial plan. The workshops also provide an opportunity for you to participate in small group discussions with our advisors and other members in a similar life stage.
Find out more about our upcoming sessions.
Certified Financial Planners (CFP®)
Did you know we have a team of CFPs on staff? Our Advisors are dedicated to helping you make informed decisions about your pension within your broader life and financial circumstances. Our CFPs provide unbiased guidance to support you in making financial decisions, and preparing for a secure and successful retirement.
The Book my 1-on-1 feature allows you request a one-on-one meeting with a Client Service Advisor. To book a session, log into e-services(opens in a new tab) and click Book my 1-on-1.
Already have a 1-on-1 booked? Learn more about our CFPs and how they can help you.