Expanded Gender and Title Options

October 21, 2024
Expanded Gender and Title Options
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At OPB, inclusion and diversity are core values of who we are and how we operate. We are pleased to share that we are introducing some changes to enhance the inclusiveness of our communications. These changes will help better reflect the range of gender identities and titles of our diverse clients.

What’s new?

As part of OPB’s commitment to inclusiveness in our interactions with members and stakeholders, we’re expanding the gender options available in our systems.

Effective immediately, you will be able to request an update on your file to reflect your gender identity. Options will now include:

  • Female
  • Male
  • Non-binary
  • Undisclosed
  • Gender non-conforming

To support the expanded gender options, we have also added non-gender options for titles. If you would like to have a title on file (titles are not mandatory), you can now choose between:

  • Dr.
  • JP
  • Reverend
  • Sister
  • Ms.
  • Miss
  • Mrs.
  • Mr.
  • Mx.
  • Ind

Why are we making this change?

These changes are a way for OPB to advance the support we provide to our diverse client communities, by ensuring our communication system and practices are respectful of a range of gender identities and titles.

How to make a change

If you would like to update the gender or title information we have on file for you, we invite you to contact OPB using our contact information below. We do not require any documentation from you to make updates.

If you are satisfied with your listed gender and title, there is no need to contact OPB.

What about retired members?

Retired members will receive a separate communication in early 2025 inviting them to make any requested changes. However, should they wish to do so early, they are welcome to contact OPB at any point this fall.

Have a question?

If you have any questions or would like to update the information we have on file for you, please contact us at 416-364-5035 or toll-free at 1-800-668-6203, or email us at clientservice@opb.ca. Our Client Care Centre is open Monday through Friday, 8:00 a.m. to 5:00 p.m.